Exciting Opportunity Alert!
Are you ready to kickstart your career journey with a globally renowned healthcare company? We're on the lookout for a talented individual to join us as:
*****IT Service Desk Specialist with German*****
Why should you dive deeper into this opportunity? Well, not only will you enjoy a competitive salary, but you'll also become part of a team where camaraderie and positivity are the norm. At our client's company, you'll find yourself surrounded by supportive colleagues who understand the power of teamwork, keeping your motivation levels soaring!
Tasks and Responsibilities:
Be the go-to expert for technical assistance, helping users troubleshoot issues related to computer hardware, software, mobile devices, and other tech tools.
Meticulously document user issues using our ITSM tool, ensuring no detail is overlooked.
Adhere to established processes and knowledge documents, ensuring consistency and efficiency.
Manage ticket backlogs like a pro, ensuring timely resolution of user issues.
Take part in continuous service improvement activities, from creating knowledge scripts to updating training documents.
Collaborate closely with onsite IT technicians, fostering seamless teamwork and problem-solving.
Requirements:
Fluent in both German and English, with additional languages considered a bonus.
Advanced knowledge of MS Office applications would be a definite plus.
Possess strong problem-solving and analytical abilities.
Excellent communication skills to interact effectively with users and team members.
Attention to detail and the ability to juggle multiple tasks with ease.
Independent yet effective worker, ready to follow directions and best practices.
Exceptional planning and organizing skills to stay on top of tasks.
A true team player with a supportive personality.
But wait, there's more! As the chosen candidate, you'll have the opportunity to work for a company dedicated to saving lives worldwide on a daily basis.
Plus, here's what else awaits you:
Hybrid Work Model: Enjoy the flexibility of working both remotely and from our fantastic offices conveniently located near the underground station in Prague. FULL HOME OFFICE available as well
Dynamic Work Environment: Say goodbye to monotony! Every day brings new challenges and opportunities for professional growth in a company dedicated to humanity's well-being.
Excited to take on this new challenge?
Send us your CV in English, and we'll prepare you for the interview process!