The Facility Director / Key Account Manager will be responsible for managing facility management operations at client premises (cleaning, technical, catering, reception, and waste services) – industrial site. Person on that position will be primary, single, point of contact for the customer.
The Facility Director / Key Account Manager will be a leader to service supervisor and will work closely with client and local team to ensure highest service standards.
What you’ll do
* Leading team of service supervisors and oversight over the shift planning, attendance closing, holiday, overtimes, sickness and recruitment within their teams and themselves;working closely with HR team department regarding recruitment, new joiners, leavers, etc.
* Identification of new sales opportunities at the entrusted client, calculating and preparing price offers and selling them to the entrusted customer
* Managing health, safety, and environmental agenda in cooperation with HR manager on the account – performing planned and unplanned checks, ensuring rules are adhere to
* Budget responsibility for the entrusted operations
* Monthly presentation of operational and financial results to the country manager as well as the global account management
* Identification and closing of gaps in between actual and expected / budgeted financial and operational performance
* Approval of purchase orders at the entrusted account and participation in supplier evaluation led by the procurement department
* Managing quality inspections over the provided service and service quality KPIs as per customer contract
* Regular performance evaluation of your subordinates as well as driving communication and feedback culture throughout the account organization and staff
* Regular systems use in account management (Navision, FMS Tririga and other)
* Responsibility in ensuring that rules, guidelines are followed up on the entrusted account
who we are looking for
* Experience in managing large teams of blue-collar workers
* Excellent English skills, in writing and speaking, Czech language
* Technical education or equivalent
* Preferred experience from automotive industry on the position of production manager or maintenance manager
* Experience working with facility management system and Navision will be appreciated
* Driving license B (personal car)
* Good MS Office knowledge (Excel, PowerPoint, Teams, Sharepoint, etc.)
* Excellent communication and organization skills
* Proactive, responsible approach (directly reporting to the country manager)
* Negotiation skills to secure clear position and extra works in client discussions
* Ability to solve problems independently but seek guidance and clarity when needed
what we offer
* Friendly and famillier environment
* Appropriate remunaration and benefits
* Car allowance
Cafeteria
instructions
Have some question about the position first? Feel free to contact us!
Or you can just apply to job offer, send us your cv, and we will contact you with more details.
To see all our open positions, go directly to www.randstad.cz